DissertationStatisticians – Refund Policy
At DissertationStatisticians.com, we are dedicated to delivering exceptional services in a timely manner and in alignment with your specific requirements. If, however, we fail to meet our commitments, you are entitled to request a refund under the terms of our refund policy.
We believe in maintaining transparency and ensuring your payments are protected in cases of service non-receipt or duplicate payments. By placing an order on our website, you agree to the following refund policy terms.
Our Refund Policy
This refund policy outlines the circumstances under which refunds may be applicable. Please carefully review the terms before submitting a refund request. Each request is evaluated on a case-by-case basis and may require documented evidence to support the claim. All refund requests are processed within the specified refund period.
Money-Back Guarantee Policy
At DissertationStatisticians.com, we offer a Money-Back Guarantee policy under the following conditions:
- Payment Mistake: If a duplicate payment or similar error occurs, you are eligible for a 100% refund.
- Inability to Assign a Suitable Expert: If we cannot assign a qualified expert for your order, you qualify for a 100% refund.
- Missed Submission Deadline: If the submission deadline is exceeded by more than 120 hours, you are entitled to a 100% refund.
- Order Cancellation: Orders can be canceled within three (3) hours of payment if the work has not been shared with an expert. In such cases, a 100% refund will be issued.
Partial Refunds
We offer partial refunds under the following conditions:
- No Expert Assigned (Deadline Less Than Half Passed): If an expert has not been assigned and less than half the deadline has elapsed (e.g., deadlines of 168 hours or longer), you qualify for a 90% refund (transaction and refund fees deducted).
- Expert Assigned (Deadline Less Than Half Passed): If an expert is assigned and less than half the deadline has elapsed, you qualify for a 70% refund (deductions account for expert’s compensation for initial work).
- Expert Assigned (Deadline More Than Half Passed): If more than half the deadline has passed, or we are unable to provide an expert for your revision, you qualify for a 50% refund.
Key Points – Refund Policy
Please take note of the following:
- Disputed Claims: If dissatisfied with the quality of work, submit relevant evidence within 3 days of receiving the work. Our Quality Assurance Department will evaluate your claim based on provided evidence.
- Order Cancellations: Cancellation requests must be made within two (2) hours of payment. Refunds will not be issued for orders already assigned and in progress.
- Approval of Completed Orders: You have ten (10) days to review and approve completed work. After this period, the order will be automatically approved, and no refunds will be issued.
- Plagiarism-Free Guarantee: We guarantee work with plagiarism levels below 15%. Claims related to plagiarism will be reviewed by our Quality Assurance Department.
- Complete Refunds: Complete refunds can be requested within ten (10) days of receiving your order, subject to approval by the Quality Assurance Department based on evidence provided.
- Dispute Resolution: Disputes will be addressed by communicating with the expert and evaluating evidence. Additional documentation may be required to process claims. Failure to provide required information within ten (10) days will close the dispute, forfeiting the refund claim.
- Case Resolution Timeline: Resolution of disputes depends on the complexity of the issue and may take 1–6 weeks.
- Revised Work: Revisions require a minimum of 36–72 hours for completion. Refunds cannot be claimed for delays in receiving revised tasks.
- Copyright and Material Usage: If a full refund is issued, you forfeit the right to use any delivered work or materials. All copyrights revert to DissertationStatisticians.com, and we reserve the right to use or publish the materials for commercial purposes. Unauthorized use may result in legal action.
Contact Us
For any questions, complaints, or concerns regarding our refund policy, please contact us at support@dissertationstatisticians.com.
Policy Updates
DissertationStatisticians.com reserves the right to modify this refund policy at any time. Changes will be posted here, and continued use of our services constitutes acceptance of the revised terms.